Terms of use

01Accept terms and definitions

EZROUND (hereinafter referred to as "EZROUND" or the "Service") is provided by Blue Eye Technology Co., Ltd. (hereinafter referred to as the "Company" or "we"). This service includes the EZROUND official website, mobile applications, cloud functions related to inspection operations, updates, technical support, and related functions separately provided or designated by us.

These Terms apply to those who browse the official website, register or use EZROUND accounts, and are invited by companies or organizations to use EZROUND (hereinafter referred to as "users"). "Affiliated enterprise" refers to the company, agency, legal person, group or other unit that creates, invites, assigns or manages user accounts and work permissions; "User Content" refers to the information input, uploaded, created or submitted by the user or the affiliated enterprise through this service.

If you do not agree to these terms, please do not register, log in or use this service. Quotations, orders, authorizations, service levels, data processing or other written contracts (hereinafter referred to as "individual contracts") separately signed by the affiliated enterprise and the company shall take precedence over these terms in terms of matters agreed upon.

02Eligibility, account and corporate role

Eligibility

You must have the capacity to accept these Terms in accordance with applicable law. Minors or persons under legal guardianship or auxiliary declaration must have their legal representative or other person legally entitled to consent read and agree before they can use this service. If your company has other age, position, education and training or field qualification requirements, you should also comply with them.

Account security and data accuracy

• You should provide account information that is correct, complete and identifiable or contactable, and update it when it changes.
• You should keep your login credentials and the device you are using properly, and you are not allowed to lend your account, impersonate another person's account, share verification information, or circumvent identity confirmation.
• In principle, inspections, approvals, returns, settings, remittances and other operations performed under the account are deemed to be performed by the user of the account. If any fraudulent use, device loss or abnormal access is discovered, the owner of the company and the company should be notified immediately.
• When logging in with Google, the scope and use of data provided by Google are subject to the privacy policy of this service and Google's authorization screen.

Enterprise, owner and role permissions

The affiliated enterprise can invite or remove members according to its management needs, and assign owners, managers, supervisors, inspectors or other available roles. The data that each role can view and operate depends on the settings of the company it belongs to. Owners or managers should ensure that high-risk operations such as assigning, transferring, deactivating, deleting organizations, and exporting data have obtained appropriate authorization; when users leave, transfer, or no longer need access, the company they belong to should immediately adjust their permissions.

03Service content and usage

EZROUND assists its affiliated companies in establishing inspection organizations, sites, equipment, NFC/QR tags, inspection tables, schedules and member permissions, and allows users to perform operations such as point sensing or scanning, form filling, abnormal photography, sign-off, return of replacement parts, inquiry and report export. All functions of EZROUND are free to use. Whether you subscribe or not does not affect the use of functions. The actual operation method, compatibility and availability status are subject to the version, platform, device and organizational permissions in use.

The affiliated company is responsible for determining inspection standards, form content, qualified scope, staffing, task scheduling, sign-off process and subsequent improvement measures. The status, reminders, judgments or reports displayed by this service are operating tools generated based on the settings of the affiliated enterprise and user input. It does not mean that the company has been on site to inspect, confirm the safety of the equipment, verify the authenticity of the data, or complete legal obligations on behalf of the affiliated enterprise.

The APP screens, processes, fields, data, names, equipment and abnormal situations on the official website are all product descriptions; the actual interface and functions may vary depending on versions, platforms, devices, permissions, fields or plans.

04User Content and Data

Content rights and necessary authorizations

Users or their affiliated companies retain the original rights to their user content. In order to provide, maintain, protect, back up, improve and process this service in accordance with the law, you and your affiliated companies grant the Company a non-exclusive authorization to host, reproduce, transmit, convert formats, display and process user content in other necessary ways during the service relationship and during the period necessary in accordance with the law. This authorization is limited to the extent necessary to provide this service, fulfill individual contracts, maintain security, and comply with laws.

Responsibility for Uploaded Content

You should confirm that you have the right to input or upload relevant text, photos, signatures, equipment information, inspection records and other content, and that you have obtained the necessary consent or notification in accordance with the regulations of your company. You are not allowed to upload identity documents, financial information, health information, business secrets or other unnecessary sensitive information that is not related to inspections, nor are you allowed to upload illegal, infringing, false or malicious content.

Enterprise management and data export

The user understands that the owners, managers or other authorized personnel of the enterprise to which they belong may view, process, export, correct, retain or delete user content within the organization according to their authority. If you use an account provided by an enterprise, the management of the account and organizational information may be determined by the enterprise to which you belong. Important records should be regularly exported or backed up in accordance with the company's retention policy and individual contracts; data may not be recoverable after deletion.

Please also refer to the collection, processing, utilization, storage and exercise of rights of personal data.privacy policyand personal information notification matters provided by affiliated companies.

05Terms of Use and Prohibitions

You should use EZROUND legally, in good faith, and in a manner that does not affect others or the normal operation of this service. You may not engage in the following actions by yourself or assist others:

• Violate laws, court rulings, orders of competent authorities, public order, good customs, company regulations or the legitimate rights and interests of others.
• Impersonate your identity, provide false account or inspection information, forge arrival records, inspect on behalf of others, or otherwise circumvent personnel, time, location and authority control.
• Unauthorized access, probing, or use of other accounts, organizations, devices, servers, APIs, data, or non-public areas.
• Upload malicious programs, exploit vulnerabilities, circumvent security measures, or interfere with or overload the service through robots, automated tools, abnormal traffic, repeated requests, etc.
• Improperly collect, disclose, sell, transfer or use other people's personal information, account information, usage records, photos or other content.
• Without written permission, reverse engineer, decompile, restore the source code of the software, or extract in large quantities, reproduce, adapt, resell and create commercial services that are substantially the same as this service; this does not apply if expressly permitted by applicable laws.
• Remove rights marks, distribute infringing content, or make unauthorized statements in the name of EZROUND, our company, employees, partners or third parties.

If we reasonably believe that relevant behavior may harm users, affiliated companies, the service or third parties, we may restrict functions, save records, require improvements, suspend access, remove illegal content, notify affiliated companies, or handle it in accordance with the law to the extent necessary.

06Intellectual property rights and feedback

This service and its contents, including the EZROUND name and logo, software, interface, layout, text, graphics, pictures, audio and video, data arrangement and code, except for user content or otherwise marked, are owned by the Company or the legal rights holder in terms of trademark rights, copyrights or other intellectual property rights.

On the premise that you comply with these terms, plan restrictions and individual contracts, we grant you a limited, non-exclusive, non-transferable, non-sublicensable and revocable right to use EZROUND for the purpose of this service only during the authorization period; these terms do not transfer the ownership or intellectual property rights of the service itself.

If you voluntarily provide improvement suggestions, bug reports or other feedback, you agree that we may use it to improve, develop and operate this service without disclosing your confidential information and without any obligation to pay. If you believe that the content of this service infringes upon your rights, please provide proof of rights, involved content, contact information and specific instructions, and we will handle it according to reasonable procedures.

07Software, devices and third-party services

Devices, networks and permissions

Some features require a compatible phone, operating system, network connection, NFC, camera, photo or other device permissions. You should bear your own device, network and telecommunications costs, and operate safely according to the actual working environment; the Company does not guarantee that all devices, NFC tags, QR tags, browsers or operating system versions are compatible.

Software updates

We may provide updates, patches, or version adjustments as necessary to maintain security, compatibility, and functionality. Some updates may be automatically installed by the App Store, Google Play or device settings; failure to update in time may cause some functions to become unavailable. Except as otherwise required by law, you may not block or circumvent updates necessary to maintain the security of the Service.

Third-party services and external links

The Service may use or link to Google Sign-in, Apple App Store, Google Play, email, cloud, content delivery or other third-party services. Third-party services are provided by their operators and are subject to their terms, privacy policies, rates and availability; unless otherwise provided by law or individual contracts, the Company does not control and is not responsible for third-party services.

08Plans, in-app purchases and individual contracts

Currently provided in-app purchase solutions

EZROUND will provide the following automatic renewal monthly plans through the Apple App Store or Google Play based on the actual release status of each platform. Subscription provides an ad-free experience, and the organization plan also provides shared storage capacity according to the listed content; EZROUND's functions can be used regardless of whether you subscribe or not. Platforms that have not yet been officially released do not provide downloads or subscriptions; the listed prices, plan names, subscription periods, benefits and amounts payable are all based on the App Store or Google Play screen before you confirm your purchase.

Scope of application of the plan

The personal plan provides buyers with the ability to remove ads within the scope of personal use of EZROUND. The organization plan can only be purchased by the owner of the organization. It allows members of the organization specified in the plan to remove ads and increase the file and attachment storage space shared by the organization. It will not be automatically applied to other organizations that the purchaser joins but is not designated by the plan. These subscription rights do not affect the availability of any functions; the actual binding results of the plan and the organization are subject to the APP purchase screen and the plan status displayed after the purchase is completed.

Apple account information:The Apple ID you use to log in to the App Store and the Apple ID you use to log in to EZROUND using the "Apple ID Login" function can be different accounts. Please note that subscription payments will be charged to the Apple ID you use to log in to the App Store and confirm your purchase.

Google Play account information:The Google account you use to log in to the Google Play Store and the Google account you use to log in to EZROUND using the "Google Login" function can be different accounts. Please note that subscription payments will be charged to the Google Account you use to confirm your purchase on the Google Play Store.

Before purchasing, please confirm the current store account, EZROUND account, plan type and organization; after the purchase is completed, you can use the "reply to purchase" or subscription synchronization function provided by the APP to verify the valid purchase rights of the same store account, but the actual service scope is still limited by the EZROUND account and organization permissions.

Apple subscriptions, renewals and cancellations

• Upon confirmation of purchase, payment will be charged by Apple to the Apple Account you are using at the time. Subscriptions automatically renew for the selected period unless you cancel before renewal is charged; Apple may charge renewal fees up to 24 hours before the start of the new subscription period.
• You can manage or cancel subscriptions in "Settings" → Apple Account → "Subscriptions" on your iPhone or iPad. To avoid renewal for the next period, it is recommended to complete cancellation at least 24 hours before the end of the current period. After cancellation, it can usually be used until the end of the current paid period.
• Deleting EZROUND APP, logging out, or deleting your EZROUND account will not automatically cancel your Apple subscription; you still have to cancel it yourself in Apple's subscription items.
• Upgrades, downgrades, plan switching, effective time, proportional billing, available balance and billing date are handled by Apple in accordance with the App Store settings and purchase confirmation screen. Please check the amount and effective time displayed by Apple before confirming the change.
• If the subscription price is adjusted, it will be handled in accordance with Apple's notice and consent process; if your consent is required by law or in accordance with Apple's rules, it will be renewed after obtaining consent.

Apple refunds and billing issues

Payment, receipt and refund eligibility for the Apple App Store are reviewed by Apple in accordance with its rules. You can useApple refund request instructionsMake an application, or seeApple unsubscription instructions. The Company cannot approve refunds or changes to Apple bills on behalf of Apple, but will assist in verifying EZROUND program rights within a reasonable scope.

Google Play subscription, renewal and cancellation

• Upon confirmation of purchase on your Android device, payment will be charged by Google Play to your then-current Google Account. Unless you cancel, your subscription will automatically renew for the selected period and will be charged at the beginning of each new billing cycle.
• You can open Google Play on your Android device → Profile photo → "Payment and Subscriptions" → "Subscriptions" and select EZROUND to manage or cancel your subscription. After cancellation, it can usually be used until the end of the current paid period.
• Uninstalling EZROUND APP, logging out, or deleting your EZROUND account will not automatically cancel your Google Play subscription; you must still use the Google account of the original subscription to cancel on Google Play.
• The benefits effective time, remaining period discount, proportional billing and next billing date for upgrading, downgrading or switching plans shall be handled in accordance with the plan replacement method and purchase confirmation screen set by EZROUND on Google Play. Please check the amount and effective time displayed on Google Play before confirming the change.
• Subscription price adjustments, payment failures, grace periods, account retention periods or subscription suspensions will be handled by Google Play in accordance with its rules and on-screen notifications; valid subscription rights are subject to Google Play verification results.

Google Play refunds and billing issues

Google Play payment, receipt, and refund eligibility are determined by its rules and the time elapsed since purchase. You can refer toGoogle Play Refund PolicyandInstructions for canceling or changing your subscription on Google Play. According to Google Play's current policy, if the purchase is less than 48 hours, you may apply for a refund directly to Google; if it is more than 48 hours, you can contact the company to help troubleshoot service problems and handle them in accordance with applicable rules.

Android users should also followGoogle Play Terms of Service. The Company cannot change the Google Play bill or approve a refund determined by Google on behalf of Google, but will assist in verifying the EZROUND program benefits within a reasonable scope.

If your account is restricted, suspended or deleted due to violation of these terms, it will not automatically result in refund or cancellation of subscription; you should still manage your subscription and apply for a refund through the original purchasing platform. However, this clause does not limit refunds and consumer rights that cannot be excluded by applicable laws, Apple or Google rules, and individual contracts.

The removal of advertisements, storage capacity, period, payment method, tax, renewal, cancellation and refund conditions provided by the plan in this section are subject to the purchase platform checkout information, plan description and individual contract; subscription will not unlock, limit or change the availability of EZROUND features.

09Apple App Store Licensing Terms

When you download or use EZROUND through the Apple App Store, in addition to these Terms, Apple’sStandard End User License AgreementandApple Media Services Terms of Engagement. EZROUND is licensed for use, not sold; these Terms shall not be construed to conflict with the usage rules in the Apple Media Services Agreement Terms.

Agreement between you and the developer

These Terms are between you and Blue Eyes Technology Co., Ltd., not between you and Apple. The Company, not Apple, is responsible for the EZROUND APP, its content, maintenance support, and legal responsibilities. Apple has no obligation to provide maintenance or technical support services for EZROUND.

Authorization scope

Subject to your compliance with these Terms and Apple's usage rules, the Company grants you a limited, non-exclusive, non-transferable license to use EZROUND on Apple-branded products that you own or control; family sharing or bulk purchases permitted by Apple's usage rules are also handled in accordance with these rules. Except as otherwise provided by applicable law or open source license, you may not transfer, distribute, sublicense, reverse engineer, decompile, disassemble, modify or create derivative works of EZROUND.

Warranties, Product Requests and Intellectual Property Rights Requests

• If the EZROUND APP fails to conform to any legally applicable warranty that is not effectively excluded, you may notify Apple; Apple may refund the purchase price (if any) of the APP in accordance with its rules. To the maximum extent permitted by applicable law, Apple has no other warranty obligations with respect to EZROUND; the Company shall be responsible for any remaining liability arising from failure to conform to the warranty and that is borne by law.
• Our company, not Apple, is responsible for handling product liability, legal compliance, consumer protection, personal data or privacy requests arising from EZROUND or your possession and use of EZROUND, but liability is still determined according to applicable laws and these Terms.
• If a third party claims that EZROUND or your possession and use of EZROUND infringes upon its intellectual property rights, our company, not Apple, will be responsible for investigating, defending, conciliating and handling the request in accordance with the law.

Legal Compliance and Third Party Terms

You represent and warrant that you are not located in a country or region that is subject to a U.S. government embargo or that has been designated as supporting terrorism, nor are you listed on a U.S. government list of prohibited or restricted transactions. When using EZROUND, you should also comply with applicable third-party contracts, such as Apple media services, Apple account, mobile network and telecommunications service terms.

Apple’s Third-Party Beneficiary Rights

You acknowledge with the Company that Apple and its subsidiaries are third-party beneficiaries of the terms of this Section. Your acceptance of these Terms entitles Apple to assert and enforce the terms of this section relating to Apple's interests against you as a third-party beneficiary.

10Maintenance, Changes, Suspension and Termination

Maintenance and Service Changes

We may adjust, suspend or terminate all or part of the functions due to maintenance, updates, information security, laws, third-party services, force majeure or operational needs. For planned maintenance or changes that are reasonably foreseeable and will significantly affect the use, we will notify you in advance in accordance with individual contracts or through the official website, APP, email and other appropriate means; for emergencies or situations that are not attributable to our company, we may not be notified in advance.

Account suspension or deletion attributable to user

If you or your company violates these terms, fails to pay due fees, or if your actions cause safety or legal risks, we may notify you of the violation and provide a reasonable improvement period based on the severity of the incident. For those who fail to improve within the expiration date, violate again or continue to violate, we may restrict functions, suspend, terminate or delete relevant accounts and services.

If there are any of the following major or urgent circumstances, in order to protect the rights and interests of users, affiliated companies, this service or third parties, we may immediately restrict, suspend, terminate or delete accounts without prior notice, and shall explain in a reasonable manner as permitted by law and after the risk has been eliminated:

• There are specific facts sufficient to prove that fraud, money laundering, identity theft, criminal conduct or other illegal uses are involved.
• Attack, interfere with or circumvent the security measures of this service through malicious programs, abnormal traffic, robots, unofficial software, large number of API requests, vulnerability exploitation or other means.
• Steal other people's accounts, create fake accounts, maliciously log in to information of companies other than your own, or impersonate other companies to harm their rights and interests.
• Unauthorized access, disclosure or transfer of personal information, inspection data or other confidential content, or the risk of immediate infringement of the rights of others.
• In accordance with the valid requirements of courts, competent authorities, and law enforcement agencies, or as necessary to deal with major information security incidents that have occurred or are imminent.

If the user believes that the account settings are incorrect, he or she can provide the account number, company and specific reasons for verification via the contact information on this page; however, applying for verification does not automatically require necessary security measures. Account suspension or deletion will not automatically cancel third-party platform subscriptions. Users must still follow the purchasing platform process to cancel subscriptions or apply for a refund.

Upon termination of the service relationship, you should cease using the terminated features. The export, return, preservation, deletion and possible restoration of user content shall be handled in accordance with the privacy policy, usage plan and individual contract; the affiliated company shall complete the necessary backup and export before the service is terminated or the retention period expires.

11Service Boundaries and Scope of Responsibility

The Company will take reasonable care to maintain the security and availability of the Service, but interruptions, delays, errors or data transmission failures may still occur in networks, mobile devices, NFC, QR scanning, cameras, third-party platforms and information systems. Users should confirm the sensing or scanning, storage, submission and sign-off results at the moment of operation; this service does not replace manual review, equipment testing, occupational safety measures, professional judgment or inspections required by law.

To the extent permitted by applicable law, the Company is not responsible for any damage caused by third-party services, user devices or networks, incorrect permissions or form settings, false or incomplete input, failure to back up or export, failure to comply with these Terms, force majeure, or other reasons not attributable to the Company.

If damage occurs due to reasons attributable to the Company, the Company will be liable in accordance with applicable laws and individual contracts. Nothing in these Terms excludes or limits intentional, gross negligence or other liabilities that cannot be excluded or limited in advance according to law, nor does it affect the mandatory rights of consumers or users in accordance with the law.

12Terms Updates, Governing Law and Contact

Terms Updates and Notices

We may revise these terms due to changes in services, technology, operations or laws. The updated version will be published on this page and marked with the effective date; if the change will significantly affect your rights and interests, we will notify you through the official website, APP, email or other appropriate means before a reasonable period of time. Your continued use of the service after it becomes effective indicates acceptance of the updated terms; if you do not agree, please stop using it before the effective date, and you or your company will terminate the service in accordance with the applicable procedures.

Partial invalidity, non-waiver and transfer of rights

If any agreement in these Terms is determined to be invalid or unenforceable, the remaining agreements will continue to be valid. Our failure to exercise our rights immediately does not constitute a waiver of that right. You may not transfer the rights and obligations under these Terms without the prior written consent of the Company; the Company may transfer relevant rights and obligations due to merger, organizational reorganization, business transfer or service undertaking without derogating the legal protection.

Governing law and jurisdiction

The Traditional Chinese version of these Terms shall prevail and shall be governed by the laws of the Republic of China. For disputes arising from this service or these terms, both parties shall first negotiate in good faith; unless otherwise mandated by law or otherwise validly agreed in an individual contract, the Taichung District Court in Taiwan shall be the court of first instance, but this shall not affect the jurisdictional rights and interests guaranteed by the Consumer Protection Act, the Civil Procedure Act or other laws.